In any case, any funds deposited for a project are not refundable after completion until the original design proposals are approved or a modification is demanded unless Elite Design AgencyTM cancels or terminates the Contract for a reason other than your violation or non-performance.

Both Refund Requests Must Be Fulfilled As Follows:

• When the original logo ideas are shown, you propose. However, if you accept or order modifications to the original designs, the refund deal is null and invalid, and no refund requests can be considered.
• If you seek a refund until the delivery of the original design proposals, you will be responsible for a full refund (less than 10 percent service & processing fee). If you seek a refund within 48 hours, you will be liable for a 66 percent refund (less than 10 percent service & processing fee).
• If you seek a refund within 48 and 120 hours of the original design launch, you will be liable for a 33 percent refund (less than 10 percent service & processing fee). Any refund queries should be directed to the support team. Based on the breach of the user agreement, Elite Design Agency retains the right to accept or deny your request on an individual case-by-case basis.
• The refund policy for Elite Design Agency / Custom packages would be the same as it is for single packages.
• For example, if you order a logo and web design service and accept the logo, you can request a refund for the website service only during the initial design phase.
• No refund request will be entertained if you have not taken any action on your order for 30 days after placing your order. However, if you want to reactivate your design order, you will be charged a certain fee depending on your project
• A legitimate justification for requesting a refund must be qualified against the design brief and customer reviews for revisions. A refund will not be issued because a concept is not constructed according to the brief; however, further revisions will be made before full fulfillment is achieved.
• The money-back offer is contingent on the order being placed in good faith. We may not deem it good faith when a customer places design orders with more than one design firm for the same job to claim a refund. In this situation, we reserve the right to refuse a refund order.
• Since all design jobs necessitate consumer input before finalizing the design, it is only fair that the customer participates and receives feedback on the desired outcomes.
• If our crafted logo is found to be significantly identical to another logo template that might already exist, you are entitled to a re-draw. Any similarity to an actual concept will be purely coincidental, and Elite Design Agency will take no blame or compensation in such a situation. The client must order to solely obtain rights for their artwork.
• There is no Refund for Content Writing Packages.
• For Any Legal paper work/Services there is no Refund policy
• In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial design concepts are approved, or you request changes in the initial mockup then the refund offer becomes void and the refund request will not be entertained.
• No refund request will be entertained after 120 hours of your initial design delivery. However, since we believe in 100% customer satisfaction, you’re encouraged to contact us in case of any concerns.
• “There are no refunds on any SEO or SMM Packages once the work is initiated”
• “No Refund request would be entertained for Change of Mind”